Cancellation Policy
ITES World believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Refund Policy
We reconcile all transactions on our system with operators and payment
gateways on transaction + 2 working day (excluding Sundays & holidays)
basis. All transactions which have failed and where we have received payment
confirmation from the payment gateway, will be automatically tried again and
membership activation will be granted by the system within 2 working days
from the date of transaction and a confirmation mail will be sent to your
email id registered with us. In case we are unable to grant a membership due
to a technical reason a refund will be processed within 2 working days from
the date of transaction and a mail will be sent in confirmation. Please note
in refund cases, the concerned bank may take 4-7 days to post a credit to
your account.
This is an automatic process and will be followed in all cases, however, for
cases where you have received a success confirmation but the Membership is
not activated or any other case you are welcome to log a complaint by
clicking on the Live Chat which is present on all pages or call us on the
numbers provided on our contact us page and we will provide you a quick
resolution.
In cases, where you are not satisfied with the resolution. You may send an
escalation mail to
Escalation@ITESworld.com and you will receive a reply from the team
within 48 hours.
Kindly note, in all cases our liability is only restricted to providing you
a valid membership or refund to the extent of payment received by us.
Thank you for becoming an ITESworld member.